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Frequently Asked Questions
Find quick answers to common questions.
How does Lucky Box Kenya work?
Pick a numbered box from an active round. If your number is drawn, you win the prize. It's that simple!
How do I deposit money?
Click "Deposit" in your wallet, choose MPESA, enter the amount and follow the instructions. Funds are credited within minutes.
How fast are withdrawals?
Most withdrawals are processed within 24 hours, often within minutes during business hours.
Is Lucky Box Kenya legit?
Yes. Every draw uses a provably-fair hash that is published before the round starts. You can verify any past draw yourself.
What is the minimum withdrawal?
The minimum withdrawal is KSh 100. The maximum per transaction is KSh 70,000.
Can I have multiple accounts?
No. Only one account per person is allowed. Multiple accounts will be banned.
How do referrals work?
Share your unique referral link. You earn a percentage of every entry fee paid by users you refer - forever.